Return Policy Effective

10/1/24

We strive to make you happy with your purchase and keep you in good hands throughout your entire shopping experience and order process!

Returns are only accepted for store credit only.

All merchandise must be returned in NEW CONDITION (unworn/unwashed) with the original tags attached. Any return received with smells of smoke, pet odor, body odor, makeup stains, pet hair, or deodorant will be refused. If your item does not qualify for a return you will need to make arrangements for it to be returned to you. If arrangements are not made within 10 days, the item(s) will be donated to a local women's shelter. Contact us at luxeloungeb@gmail.com

Sale Items

• All sale items marked down and not full price are final sale.

Damaged Items

• It must be reported the day you receive your package.

Size exchanges

• If you would like to exchange your item for a different size of the same item please email us. 

• Please note that exchanges are subject to availability. If the item/size you requested is not in stock when we receive your return, we will process your return and issue a store credit.

If you chose to pickup for your order, we are not responsible for items left more than 3 days after the item has been fulfilled. Contact us at luxeloungeb@gmail.com